Toxic Culture
Issues
High Turnover on a specific team
Employees refusing to complete an exit interview or talk about the reason they were leaving
Client complaints of late or missing deliverables
Bullying, gossip, and low morale
Poor Performance metrics
Little to no engagement in company initiatives from that team
Polished Interactions
Internal Investigation
Activity/Productivity Inventory for each team member to determine and acknowledge their current workload
One on One meeting with each member of that team
Evaluation of current metrics to determine if team goals aligned with the company's goals
Reassigned team's leader to another role and sourced for the right fit to lead that team